You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can’t please all of the...
I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the...
Everyone needs targeted visitors to their websites and tis could proof, at some times, to be a very tough job to do. You hear that you need to do one thing from this guru and the other guru tells you to do another. It gets confusing at one point.
Now, the one strategy that will never fail...
Spring is traditionally a time for new beginnings and as we start to springclean our homes, some of us may be considering springcleaning our careers.
Why are so many of us unhappy at work? There are probably as many reasons as there are unhappy people, but there are a few underlying...
Whats changing in Customer Service? The top 5 new things that customers want.
We all know that good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to...
How many people do you think apply for each of the jobs that you see listed online or in the newspaper? Every single one of those jobs is going to get at least a few hundred applicants, I am serious! That is why you need to make sure that your resume is one of a kind, that your resume is so...
Toronto, ON October 3, 2007 Buy Sell Cows website meets the needs of farmers by setting up a user friendly cattle auction, where you can bid on the type of cow or bull you need for your farm. You can also sell your cattle. Farmers have a diverse array of needs from buying and selling cattle...
In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question “What is Customer service” by saying that it is about “exceeding” the expectations of the...
Before revealing the secrets of the trades, here are myths and fallacies that need to be cleared before one indulges into building an opt-in list. These marketing misconceptions could pose so much of an obstacle towards your profitting well from your business.
Not a lot of people use...
When you think of creating a new brand, its easy to think about advertising managers sitting around a conference room tossing around ideas with caffeine fueled creativity. However, often times, the most powerful branding comes from adding a little fun to your brand experience.
Driven by...
Do you get frustrated calling a hot line for many times and still no answer whatsoever? Do you hate bringing your machine to the store and waiting for days for the service? Do you want quick response and assistance from product manufacturers? The answer is the modern 247 support...
Youve heard it a million times cash flow can make or break a business. Lack of cash flow planning is the reason why many businesses fail. In fact, many PROFITABLE businesses fail because of cash flow issues. Without adequate cash flow, you cant pay your bills and you cant make plans for your...