There’s a rampaging fascination with E-mail. People send out billions and billions of messages every day.
And they’re missing out on a more effective tool.
So what could be better than E-mail?
What guarantees effective communication?
What always lets you accomplish more?
The answer is (drum roll, please) . . . .
Talking to people.
Heres why.
1) You gain a high return on your investment.
That is, you gain better information by talking with people. Sometimes you even gain the correct information.
Often the way something is said is more important than what is said. The tone of voice, facial expressions, vocal energy, gestures, rate of speaking, and body language tell more than any text message.
In some conversations, the words (or text) simply serve as a carrier for the real message. Effective leaders know how to listen beyond the words to this message and then respond to it. They also know how to seek out hidden messages that lurk in the shadows of the conversation.
2) You become a human being.
Human beings are eligible for respect, courtesy, and dignity. Things, on the other...
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