When I mention business systems to you, what comes to mind? Do you think of an IBM mainframe computer sitting in a big room in the middle of your building? Do you think of expensive, highly specialized software? Thats what many small business owners imagine. And they think its not for them. If thats what you think, youre only half right.
Half right because expensive, highly specialized software is probably not for you. Half wrong because good business systems most definitely are. A business system isnt hardware or software. Its the way that you do any part of your business. Its how you do things. You are using systems all the time, you just may not be using them efficiently.
I regularly urge business owners to get everything they know about their business out of their head and onto paper. Im urging you now to do the same with your systems. Start writing out how you do things in your business. At a minimum, write out how you treat your customers or clients, how your paperwork for each sale flows, how your production systems work, how you market to clients, and how you do your bookkeeping.
Do this in detail. For each area, make a very detailed...
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