Microsoft CRM was originally created so that companys had proper management of their budgets as well as assist with some other basic requirements. Well weve come a long way so you should check out the newest impressive Microsoft CRM software.
Although Microsofts CRM main functionality is to provide customer service that is superior it also allows you to analyze what the competitions performance looks like and to evaluate market trends using the superior reporting tools.
One very distinct advantage of Microsoft CRM over other CRM programs is its ability to let you work offline using Microsoft Outlook, Microsoft Business Solutions, as well as several other Microsoft programs.
3.0 is the latest version and it offers several new features as well as improving some of the existing features. It has a new service oriented architecture and it also has a new description language web service thats a core function. Its really an industry work horse.
The interconnectivity between Microsoft CRM 3.0 and Microsoft Outlook is very impressive offering some sophisticated features and you can even access it right from Outlooks menu. Now thats convenient.
The also...
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