Choosing the right CRM technology can be a bit of a daunting task no matter what size of company and no matter whether they are in telecommunications, financial services, industry or retail. Whether you need Customer Relationship Management for a large company or a small business whats important is that youve recognized that there is a place for CRM in your business but whats the right CRM Solution?
These major points should be considered when evaluating CRM technology.
1. Company Goals
2. Company Strategies
3. Web based client side or hosted
4. Scalability
5. Room To Grow
6. Rapid Development Attainable
7. Customizable
8. Integrates with existing systems
9. Vendors Reputation
10. Product Reliability
11. User Interface how easy
12. Functionality
Your company goals and strategies are the most important and directly reflect the outcome of your choice. CRM solutions are not created equal and the sooner you recognize that the better shape youll be in. On top of that the challenges big business will be facing will be distinctly different that what small business faces so you need to be looking...
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