One thing many eBay sellers neglect is to actually communicate with their buyers not with some automated suggestion system, but with actual person-to-person contact. If you can be friendly and sound nice, then you can make them think youre doing them a favour while you make a few extra sales.
I Could Throw In
When you receive an order for an item that costs a lot for shipping and needs some kind of equipment, this is an ideal opportunity to make a friendly extra sale. For example, if someone has just bought a computer, you could send an email like this:
Im just emailing you to ask if youd like a mouse or a keyboard since youre buying a computer from me, I can throw in any accessories you want without charging any extra shipping. If youre not interested though, then dont worry about it it was just a thought.
Note how informal this email has to be. It cant stink of sales, or the whole communication thing will be ruined. Would you rather buy something extra from someone who says you might as well, since youre paying shipping anyway or from someone who says something like our valued customers will also love our GREAT DEALS on mice check it out! I...
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