Customer Satisfaction Guidebook

| Total Words: 672

What is the most important part of your internet business? It is not your product! It is not your marketing plan! It is not your profit! The foundation of your home based enterprise is your customers. And the success of your online venture is dependent upon your relationship with your clients.

The reality of making money online is no customers = no money. It is essential that your clients know they are the most important resource you have if you want to enjoy success with your work from home venture. Your ability to give customers the satisfaction they need should be the top priority when you are developing your home based business. But what is customer satisfaction?

Customer satisfaction is providing your clients with an environment that gives them assurance and re-assurance every time they interact with you or your internet business. The communications that you develop with your customers through phone conversations, E-mails, written correspondence and body language are sending a message. If your goal is to achieve online success then you need to inform your buyers that you are committed to addressing their needs and alleviating their concerns. Lets apply this...

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