Do Definitions Tell You How To Create A Better Business?

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Do Definitions Tell You How To Create A Better Business?

When talking to people about what they think is involved in marketing, CRM, ecommerce, direct marketing, web development, web design and graphic design it is quite clear that most people have a confused and jumbled view about what they all are, what they cover, which is most important and which is easiest to understand.

It is nearly always the case that someone understands what is meant by graphic design not a surprise, perhaps, as it has been around the longest and has its roots in old technology. Not only that research has shown that only 7 to 11% of all communication is verbal, the rest being non-verbal as messages can be communicated through graphical factors such as gesture; body language or posture; facial expression and eye gaze, clothing, hairstyles, architecture, symbols and graphics. So definitely not a surprise we are very visual.

It is nearly always the case that people also believe they understand what is meant by web design though many people blur it with web development. Again, probably not surprising, but, actually, probably not helpful either. Why not? Because if you dont have a...

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