Ecommerce: The Next Dimension

| Total Words: 415

Weve all tired of those pesky telemarketers who only seem to know how to call during supper or when were trying to get the kids to bed. We see the sales staff coming at us if we simply drive through the parking lot of a car dealership and there are times when we cant go into a store without someone trying to convince us that we really need something different and more expensive. This is the multi-dimensional space known as salesmanship.

Why We Like The Web

When ecommerce began many wondered how it would succeed when you had no mechanism for an active sales staff. Experiences with purchases have always been about how an item is presented in salesmanship and how all our questions are answered and all of our objections are overruled through persuasive arguments.

For the most part businesses on the web have truly succeeded in allowing the customer to be in control of their online shopping experience.

There are a few online stores that have an instant chat window where a representative will visit with you immediately after a sale and may attempt to either provide something different, an extended warranty or other special offerings.

The truth is...

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