Content is useless unless its used for managing the business. Managers must get relevant information presented in ways that bring out its significance. Only then can they make informed business decisions, instead of decisions based on a “hunch”.
This article explores the information-presentation, or delivery, component of Enterprise Content Management.
Captured content must be transformed into meaningful information in a proper format and layout that make it easy to comprehend. The information must then be published to get it to the intended person or group, or at least made accessible for them.
Transformation and publication are thus the key elements of information delivery. We look at these in the following sections.
Transformation
A number of technologies or protocols have come into the market for information formatting and presentation.
XML is a description language that provides a way to define information. XML describes input-document metadata and interfaces, including its own structure, and presents output as specified.
PDF files provide a platform-independent presentation of information...
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