Faster Payments For Distributors – Digitize Hard Copy, Proof of Delivery Documents
Each day, a typical distributor ships hundreds of products to its customers. For each delivery, tow copies of the receipt are provided – one is left with the customer, while the second, a proof of delivery copy, is signed by the recipient and retained by the driver.
In some cases, at the delivery point, shipment notations are handwritten on the document and include corrections of quality, condition of goods, the printed name of the recipients phone number and department.
The document is then returned to the distributors office for filing, and oftentimes, filed manually. So far, so good.
But, then a couple of weeks pass and the invoice for goods comes due. Curiously, it remains unpaid-prompting the credit department to call the customer for payment. The customer disputes the invoice, claiming that payment will not be made until a proof of delivery is provided.
So, the distributor hunts down the signed proof of delivery document and provides it to the customer. Days later, the customer remits on the invoice. Alls well that ends well, right? Wrong....
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