Have you ever had a booking catastrophe turn GOLDEN?
An August news flash via one of our daily emails alerted me of a “situation” in Europe with the Windjammer vessels. Apparently they were being held in port for non-payment of various bills, and I diligently forwarded this press release to my client, who had been booked for a January 2008 cruise with Windjammer for some time. Not only had we deposited $1,500 for three cabins, but we had pre-paid the hotel stay as well! I was very concerned when my call to the company went unanswered.
As my client was concerned enough to decide to cancel his vacation, I went to work quickly attempting to rescue him, as he and his wife, an adult son and his wife, and another son had arranged flights into St. Martin and home from Tortola. NOW what?
Google to the rescue! I plugged in “yacht charters”, discovered there were several different brokers we could consider from Tortola, and I quickly emailed several of them. As is often the case (we should all make note of this in our OWN business!), the first responder got my attention that day. Lynne Campbell of Carefree Yacht Charters was going to be my...
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