If you are frustrated about generating small amounts of new business the chances are you should devote more time to obtaining references from existing satisfied customers.
Generating referrals can start at the very first meeting with a new client. Inform the new client about yourself and your business and tell them that you acquire many of your new customers through referrals and client recommendations. If you change the subject then try to remind the new customer of this again later in the conversation, the customer will not be surprised when you refer back.
Sales people, who dont ask, dont get and are often ignored. Clients will never give referrals of their own back. So try to get into the habit of always asking for referrals, what harm can it do. The right time to ask for a referral is when you feel the customer is completely satisfied with your services. If your order fell through for whatever reason but you felt you helped the customer with advise or guidance, contact them and ask for the referral still, if it was on their part the order did not materialise then the customer will more than likely fell some guilt and be happy to offer a...
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