Help Desk Outsourcing: A Necessary Evil?

| Total Words: 441

Business are always looking for ways to improve their bottom lines, and one of the latest cost-cutting methods to find favor is help desk outsourcing. Help desk outsourcing allows a company struggling with diminishing revenues streams to streamline by focusing on the improvement of its core business operations and letting outsource providers handle the peripheral ones.

While many people with the America First, Last, And Always mindset may disagree, the notion that outsourcing help desk operations from fully developed economies to those of developing countries is not only necessary for the survival of many American businesses; it is in keeping with the philosophy which led to the colonization of the New World over half a millennium ago.

American companies which have adopted help desk outsourcing as part of an overall outsourcing program can cut their labor expenses by more than seventy percent, yet still receive the same revenue from the services provided by the outsource workers. This translates to an immediate increase the positive cash flow of these companies, which is the only way for them to ensure their survival.

Why Companies Outsource

A US...

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