Initially developed by Motorola (and current Motorolas registered service mark and trademark), the Six Sigma is a business management strategy. It is widely adopted in todays many industries. By using various management methods such as statistical methods, the Six Sigma tries find and delete any defects or errors during the manufacturing and business process. The strategy is also responsible for training a group of quality management method experts. Similar to some other business management methods, the Six Sigma project teams always have a specific plan with milestones along with a clear financial target.
History
Originally, the Six Sigma was designed to be a practice to solely improve the manufacturing process by eliminating the defects, which is defined as anything that could dissatisfy a customer. It quickly became adopted in other parts of the business too as the Six Sigma showed great success.
The idea was first proposed and developed by Bill Smith in 1986. However, the idea sprung from the works of others such as Shewhart, Juran, Taguchi, Deming, and Ishikawa and their contributions to quality control, TQM, and Zero Defects.
The term and the...
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