There are many CRM software programs on the market some good some bad. Microsoft CRM is the new kid on the block so how does it stack up against the others? Impressive!
Microsoft CRM is competing with long term players like Salesforce, Siebel or Onyx. But this dynamic, intuitive peace of software is quickly taking the lead.
The introduction of Dynamics CRM Live where customers will be able to host their company Dynamics CRM is definitely going to turn up the heat and give them an edge over the competition. And the customization is really impressive.
But most of all its the integration with other Microsoft products. After all, Microsoft is on all our computers and what could be better than the ability to integrate with those programs. The following are members of the Microsoft family that Microsoft CRM integrates with.
1. Microsoft Outlook You can synchronize your data with the standard Outlook contact appointments. You can also let users access all the functionality of CRM directly from Outlook using the supplied interface.
2. Microsoft Office Microsoft CRM integrates directly with Word to generate letters or mail outs. Excel integrates to...
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