Just imagine. You have walked out of a shop or put down the phone after purchasing something and your immediate reaction is Wow! How do you feel? Excited; satisfied; fulfilled eager to return and buy again?
Wouldnt it be great if you could get your customers to feel the same way about dealing with you?
Lots of small business owners (and not so small!) seem to think that the customer is merely an interference. But how can you get your customers all pumped up and ready to do business with you again?
Ill share some tips on exactly how you can get a Wow! response and show how it can positively impact your bottom line.
Get promising
These days too many businesses seem reluctant to commit to anything. As a result, you walk away with a nagging doubt that nothing is going to happen and so the whole experience is not pleasant. What a refreshing change to get a business that provides a firm promise on dates and times or opening hours.
Can you provide a clear promise to your customers? Have a think about each aspect of your business and highlight all your promisables in your sales and marketing material. One great tip under promise and...
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