Listening, often overlooked, is a vital aspect of the human communication process. While speaking is often practiced and emphasized by many, the art of listening isn’t one on which we find people spending much effort. In actuality, listening is easy and can be improved by following just a few simple steps.
Being a good listener means that everything you hear comes directly from the speaker and not from your interpretation of their words. This means that, as the speaker is talking, you are listening to the words as they are being spoken instead of trying to guess the point that the speaker is trying to make. People are often guilty of jumping to conclusions when they do this and, in doing so, they disrupt their listening ability. When jumping to conclusions, the person often doesn’t hear the speaker’s message because it is blocked out by his or her own assumptions. Good listeners absorb all of the information while the words are being spoken and avoid thinking ahead and forming their own conclusions.
Giving the speaker your undivided attention is probably one of the most important tips to good communication. Concentrate on the speaker’s...
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