In his job as an accountant, Anthony Stirling felt that the monetary rewards for his job were as good as he could expect. What he found difficult to understand was the feeling of lack of worth that turning up every Monday morning gave him. The office was highly efficient but people very rarely seemed to have time to talk to each other and his boss was a distant figure who barely knew his name.
The reason why individuals, like Anthony, need recognition, other than money, to generate motivation in their day-to-day work is not a mystery.
Frederick Herzberg
In 1955 Frederick Herzberg an Industrial Psychologist published his treatise on human relations at work which unraveled the role of influences on motivation at work.
The results were not what logic might dictate. He produced two quite different lists; one showing what satisfied people at work and the other showing what dissatisfied them.
Hygiene Factors
company policy
company procedures
relationship with supervisor
working environment
relationship with co-workers
salary
status
security
Motivators
achievement
...
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