ACT! is a diverse CRM software solution that will keep excellent track of your customer data. On top of that integrating ACT! with other office software is no problem at all.
Most of us use either Microsoft Outlook as our email package because it is more than that. Microsoft Outlook as a calendar, contact list, and to do list attached to it but its not the greatest for managing customer relationships. Thats the reason why ACT! delivers a very robust integration with outlook.
ACT! and Microsoft Outlook work hand with ACT! allowing you to integrate your calendars, contacts, and email capturing all of your information to be captured in ACT!. You can readily and easily use information between these programs which creates a seamless system for book appointments, scheduling call backs, or replying to emails with data stored in the ACT! database.
ACT! also integrates nicely with other office programs such as Microsoft Word and Excel. That means that you can quickly pull information into word. For example perhaps you are doing up a Christmas newsletter, you could incorporate all the mailing addresses stored in ACT! in minutes. No laborious work here.
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