What goes on behind the scenes at Starbucks coffee shops? Most of us have probably ignored the people working behind the counters as we wait for our Starbucks coffee.
Still, you may have wondered: What keeps a Starbucks coffee shop running? What’s happening behind the counter?
The baristas working in a Starbucks usually work various shifts throughout the day. The typical Starbucks day is commonly comprised of two or three shifts. Each shift may range from two to five workers, depending on the number of customers.
In the back of the counter, the floor is divided into sections.
The sections of a typical Starbucks consist of:
1. Register — This would be the section that customers would be most familiar with. Also known as the Point of Sale, the register is where you place your orders for your favorite Starbucks drink. Pastries and some beverages, such as brewed coffee and hot tea, are also served here.
2. Beverage station — This is where your favorite Starbucks drink is prepared. A Starbucks beverage station usually contains two parts:
a) Espresso bar — This is where the hot beverages are made. A large...