Make Your Client’s Life Easier: The Power Of An Extranet

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Make Your Client’s Life Easier: The Power Of An Extranet

Over the past several years, extranets have become a popular tool used by service companies to enhance their client relationships. Originally, they were implemented to overcome the time and cost barriers associated with a distance relationship. Today, service companies use extranets to serve clients who are right down the street because of the many ways they make the clients life easier.

What is an extranet?

An extranet is a web-based collaboration tool that allows a defined group of internal and client users to access projects and documents in a secure environment.

One way to think of an extranet is as a shared filing cabinet. It allows clients to access documents immediately, all organized by project. It is particularly useful when groups of people need to access the work at the same time, and need everything organized in the same way.

Who uses extranets?

Any company that shares documents with clients can benefit from using an extranet. Advertising agencies, law firms, real estate brokers, financial service companies, architectural firms ? the list can go on and...

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