Mission-Critical: Technology Helps Nation’s Largest Organ And Tissue Bank Save

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Mission-Critical: Technology Helps Nation’s Largest Organ And Tissue Bank Save And Enhance Lives

Technology can seem so commonplace sometimes it’s easy to forget how many crucial services depend on it. Virginia Beach, Va.-based LifeNet (http://www.lifenet.org), the nation’s largest nonprofit, full-service organ donation agency and tissue banking system, is one example of the necessity of choosing the right IT products and services mix, in its case to support a mission-critical function: saving and improving lives.

Each day, LifeNet receives notice via its donor call centers of approximately 12 to 15 newly deceased individuals across the U.S. identified as donors. Given that one person can save seven lives through organ donation and impact more than 50 others with tissue transplants, it is crucial to accurately track data and effectively communicate with a broad network of field staff, medical institutions, transportation companies and others to ensure the process goes smoothly. All told, the work of LifeNet’s staff affects thousands of lives each year.

A Delicate Balance

When considerations of “human resources”...

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