A great deal has been written in business literature about how critical it is for a company to have a mission statement. Many companies jumped on board with this idea and created a mission statement. Some did it collectively with employees and stakeholders and some simply held an executive committee meeting and created a mission statement for the company.
Whatever the situation, I believe that most companies were unable to sustain the excitement of having a vision of where they were going and a mission of why they are in business. In fact, I think there are very few employees who can articulate their companys vision or mission statement.
A couple of weeks ago, I received a phone call from a client asking me if I would develop a years worth of leadership trainings for their mid-level managers. During our conversations, I asked what types of topics they would be interested in. I was told that their managers were really at a basic level. They had basically been promoted from direct line staff and given no transition training for the past five years!
Thats when I asked the big question. Does your agency have a mission statement? The person on the other end of...
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