Mobile & handheld usability testing – why it matters

| Total Words: 720

Mobile phone and PDA usability testing is critical to your business. In fact, mobile and handheld usability testing could be even more important than computer-based usability testing. The main reasons for this are:

– The number of people accessing the Internet from mobile and handheld devices is increasing at a massive rate – in 2008 alone there’ll be an estimated 58 million PDAs sold worldwide (source: eTForecast).
– People generally have a lot less experience of using their mobile to go online than they do of using their computer. This means that computer-based users can be assumed to have a higher level of existing expertise than mobile and handheld users.
– The platform through which users access your site is far less predictable when using mobile phones. Computer-based site visitors generally only differ from one another in their browser and operating system (i.e. most people will use a screen, mouse and keyboard), whereas the different types of mobile phones and PDAs differ can drastically.

Which mobile phones and PDAs do you need to consider?

Mobile phones and PDAs can differ from one another dramatically,...

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