MS Outlook Based CRMs Bring Out The Best In SMEs
Almost every enterprise uses Microsofts operating system to track and manage data in the company. And thus, a lot of managers are familiar with MS Outlook and its excellent e-mail management. However, it doesnt fulfill other essential features like a good database engine. However, there are programs on the web that utilize Outlooks strengths and builds on its weaknesses. Furthermore, they add CRM and Contact Management solutions in the program, completely beefing up the system. And these programs are Outlook-based CRMs.
The end result of embedding these CRM solutions in Outlook creates a more powerful and versatile CRM software. Not only are there added features (which are standard to CRM apps) that contribute to more sales and a sturdier database, the basic features of Outlook are enhanced to give the company more convenience in team-to-team communications. Sharing is one of those features, where Outlook address books are passed along networks without the assistance of MS Exchange Server. Users can also share calendars so that there will be no time-consuming conversations about finding a common free...