NEW CONSTRUCTION WINDOWS OR REPLACEMENT WINDOWS? WHICH IS RIGHT FOR YOU?
Hello, my name is John Rocco.I grew up around the window and door business. My father owned a glass shop that dealt in every aspect of residential and commercial glass.Naturally, when it came time to choose a profession, I wound up in the window and door business.I have been in the business for about 27 years, and I have been self employed for 20.
One of the things that separated my company from my competitors was my willingness to show my customers how to replace their windows themselves. Whenever I would encounter a customer with a curiosity or willingness to learn how to install their own windows, I would offer to sell them the labor on one window,using them as my helper. Then, they would install the rest of the windows using the knowledge gained from helping me install one. Most window companies would never do this because there is so much money made on the labor.But I was always so busy,I never felt like it was costing me money.
Eventually, I made an installation video for those homeowners who wanted to do their own windows. While the video is for sale on my website, I decided to...