If you have called a companys customer service call center or a computer manufacturers tech support department lately, you probably have had the joy of experiencing outsourcing for yourself. The inefficiency of non-native English speakers as tech support personnel is astounding; however, corporate management across the US feel the money saved in salaries by sending jobs to southeast Asia outweighs the nose-dive in customer satisfaction ratings. Forrester Research predicts that by 2015 at least 3.3 million white-collar jobs ($136 billion in wage earnings) will be outsourced outside the US.
As US consumers demand lower prices for goods and services while seeking higher and higher salaries, corporate America is caught in the squeeze and has sought a solution outside the borders of the US. But what if there is a solution closer to home say in Arkansas?
Outsourcing to rural America may be a win-win solution for the growing problem of rising salaries and demand for lower cost goods. With the cost of living up to one third lower in rural areas of the US compared to major metropolitan areas such as San Francisco or New York, salaries are lower and talent is more...
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