Payroll Service, Changing Providers. Chapter Two. What Should you Look for in a New Provider?
What should you look for in a new payroll provider?
Service
Technology
Professionalism
Cost
Location?
Service. Can your new provider handle your unique needs? You can only ask. But dont just take their word. Ask for references in your size and type of business. Smaller providers may only be able to get close but that is OK. Youre concerned about how, not what, service is provided. Ask the references for other reference back to the provided that they did not provide you with. That is where you may get your best information. But in all fairness, remember the old adage You cant make all of the people happy all of the time.
Technology. Is the provider up to date on payroll technology? It is hard for the major payroll providers to upgrade a system for hundreds of thousands of users. They will always be slower to change just because of size and inertia. The very small payroll service providers cant afford the newest technology. You also dont want bleeding edge technology just leading edge. Currently (and this changes all the...
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