MULTI-MILLION DOLLAR loses occur every day due to poor application testing plans, too much trust in automated testing tools and a general lack of the big picture. Plans are made without understanding how IT all works together. Yet more automated tools hit the market every day.
The Web is alive with ads for software that will do the following:
Analyze your application response time from the perspective of the User experience.
End to End transparent application monitoring.
Create Load that exactly simulates user experience.
Automate application performance analysis & troubleshooting.
Based on these products and their claims, you would think that the goal of IT Management is to automate all aspects of Network & Application Performance Troubleshooting. Nevertheless, here is an important question: Is that not a little like asking a chicken to guard the chicken coop? Who is monitoring the monitor tool? Is it not just another application? This goes around in circles.
Humans use tools, highly skilled and experienced humans. To rely so heavily on automation to monitor other automation is to hope one potential failure catches...
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