Process Change? Think ISO 9000!

| Total Words: 810

In their haste to implement changes, a few companies fail to consider ISO 9000. They think that it is a technical standard to be reckoned with and that only certain industries must comply. But for the knowledgeable, the Switzerland-based International Standards Organization must occupy a distinguished place in company policy and strategy, especially when those strategies involve process changes.

Highlights of ISO 9000

While the focus of ISO 9000 is mainly on quality, it applies to all types of businesses,

ISO 9000 helps organizations regardless of their size to achieve quality standards that have been adopted by millions of companies in over 100 countries; the ISO 9000 standards are therefore recognized and respected globally,

Member countries come from 150 standard authorities in the globe,

ISO 9000 is the fruit of prior standards that have been replaced. It symbolizes quality management standards that apply to processes,

The first step in complying with ISO 9000 is for the business to decide that it must create a quality management system that meets the criteria of the ISO or to replace an old system that is no longer...

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