Quality and Quantity: The Call Centers of India

| Total Words: 552

India has always been the preferred outsourcing location for most global organizations. This is because call centers in India offers a wide variety of advantages that other countries normally do not offer.

Currently, having call centers in India has become the norm for several global companies. India has been able to effectively meet the growing international demand for call center outsourcing services by giving cost-effective services and consumer-oriented call centers.

There are several international organizations that are also setting up call centers in India due to the large number or qualified workforce and cost-effective call center outsourcing services.

The Workforce and Specialized Outsourcing Services

Probably one of the reasons why many organizations choose India as an outsourcing location is the workforce. The call centers in India contain a large number of competent, trained, IT literate, experienced and skilled professionals. Additionally, India also has the largest English-speaking population after the United States.

The large and well-educated workforce in India has also been one of the main advantages India has over other...

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