It happens every day in the workplace. Those “sticky dilemmas.” You encounter them all the time in marketing like the CEO who wants to do his own TV spot when he is not only unattractive (that could be fixed) but comes off as deceptive in front of the camera (that would take a long time to fix).
How did I know? When you’re a PR account executive, it’s your job to know.
Is it your job to say so?
Well you aren’t going to find this in the textbook. It’s about emotional intelligence (EQ) and etiquette. It helps to learn the theory and how to apply it, because no textbook, no coach, can possibly anticipate all the surprises you will encounter even in one day.
The video of the latest multicultural blunder, when US photographer Annie Liebovitz asked the Queen of England to remove her crown in a photography session can be found on youtube.com. Some are labeling it “the BBC’s groveling apology.”
I don’t agree that it’s a “groveling” apology, I thought I was in order. The tape was grossly misleading. The scene implies she stormed out. It is, instead, tape of her arrival....
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