Have you experienced exceptional customer service? How did it make you feel? I do not know about you but it gives me a wonderful feeling somebody showing they really care. When I receive service as such, I try to let the person or manager know. In todays world it is rare that you receive comments of satisfaction, much less for superior service.
I recently stopped at a Captain Ds fast food restaurant in Tifton, Georgia. As my husband and I were walking up to the restaurant, an employee was outside and greeted us with a friendly hello. We walk into the restaurant and we are greeted by many friendly hellos. The front counter and kitchen personnel were all wearing big smiles and welcoming faces. I asked them if a contest was going on within the franchise system to judge who the friendliest store was. I was told by the order taker that it was their job to greet customers in a friendly manner everyday. I also noted as I walked through the door, that most everyone was busy cleaning something. The counter, the floor, the tabletops, the bathrooms; you name it the employees obviously took great pride in their jobs and the store.
My experience at this location made me aware...
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