Here you are, all excited about getting your new car, and then disaster strikes. It keeps breaking down, or you are finding the brakes are not as efficient as they should be, giving you that feeling of dread every time you get in it.
What to do next? Well, naturally, you take it back to the seller and show him the faults. Give him time to remedy the faults but make sure that certain criteria are followed.
If the same fault keeps re-occurring make sure that your repair order form states exactly the same fault. Under certain lemon laws you must prove that the fault keeps occurring. Simply stating that brakes are faulty may not be enough to prove a re-occurring problem.
Ask for a receipt even if there was no charge for the repair. Many sellers will not want to do this but this is your proof positive that your car was off the road and out of your possession.
Take notes of mileage etc., so that you can prove you are not using the car. This also stops the seller using your vehicle for his own purposes – crazy but it has been known to happen!
Many of us blindly trust that a new car will be perfect. Unfortunately this is not always true. Make...
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