BEING ASSERTIVE
Many people find it extremely difficult to be assertive, whether it is in the work place, or in their personal lives. All too often, there is confusion between being assertive and being aggressive. It is my belief that you lose credibility and the moral high ground as soon as you show any signs of aggression.
There are some very simple principles to being assertive.
EXPECTATION
Expect to be listened to, youll be amazed at the difference there is when you are mentally prepared. Think about the lion tamer. If he shows fear the animal will know and attack.
Set clear expectations of yourselves and others; dont expect other people to read what is in your mind. Articulate exactly what you expect from them and why.
BOUNDARIES
Creating positive boundaries is important. We all feel at our most comfortable if we know how far we can go. Take control of the situation and set out your expectations.
PHYSICAL PRESENCE
How you use body language can make a huge difference to the way others treat us. It is part of the expect to be listened to. Hold your head up high, be a force to be reckoned with. If...
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