Universal Studios Special Services

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Universal Studios strives to ensure that everyone who visits Universal Studio Tours has an enjoyable experience. While guest services are available for everyone, there are special guest services available for guests with more specialized needs.

Guests in wheelchairs should have no problem accessing everything in the park, however, occasionally, some assistance may be required. If this occurs, staff members will be only too happy to assist. If special assistance is needed, please visit the Guest Relations desk, which is near the front entrance of the park. You can also contact Guest Relations in advance of your visit. Accessibility points for wheelchairs are marked with the International signs.

If you require a sign language interpreting service, one will be made available to you at Universal Studios Tours free of charge, with two weeks notice. Arrangements can also be made for closed captioning, assistive listening devices, and telecommunication devices for the deaf. TTY telephones are located at the Guest Services booth as well, and all pay phones throughout the park have the amplified feature.

Service animals are always welcome at Universal Studios, and...

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