Use Voip To Support Your Mobile Employees–And Grow Your Business

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Use Voip To Support Your Mobile Employees–And Grow Your Business

Most business owners don’t consider how their phone systems can improve business capability. Phones are often the pulse of operations which keep partners, suppliers and customers connected – particularly in small businesses, which must stay mobile and light while providing continuous service. A phone system which connects traveling businesspeople and field offices to HQ is a key asset for enhanced productivity and good news at the bottom line.

What’s VoIP?

VoIP, or Voice over Internet Protocol, transforms voice data into data packets which are delivered to an IP address. Because remote employees can log on to the main phone system, the technology is favored among small businesses which support telecommuters. Advanced features include auto attendant, voice mail, and 4-digit dialing from any location with broadband.

VoIP works a bit like instant messaging. Your phone number is mapped to your IP address by a central IP server. You can make and receive calls as you would instant message. The company’s IT staff will need to install and provide ongoing support,...

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