I recently updated the phone system for my business. We’re a small company with just a handful of employees in an office about the size of a two car garage. We do a lot of business over the phone and although we could handle the call volume with our old system, I still felt (and was informed many times) that it was antiquated and hard to use. I knew it needed to be brought up to speed so I consulted my employees and asked them to list the features that they felt would improve productivity and make their jobs easier. I then looked for phones and equipment that would meet our needs. I was somewhat in shock over the price of a new phone system.
I didn’t realize it could cost so much. Disheartened but not defeated, I kept searching until I found a vendor who offered the phone system we were looking for at a great price. It was substantially cheaper than the next closest competitor, which made me look a little closer. As it turns out, these phones were used. They weren’t refurbished phones, and came with the same warranty as a new phone, but there was something in my psyche that turned me away from the idea of buying used electronics. Still, money is money...
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