Perhaps you’ve heard about blogs – the hottest communication story of last year. Commentators from Newsweek to the Wall Street Journal, from CNN to PBS have devoted time to the phenomenon. Blogs are just one of the new technologies that are changing the way politicians communicate with voters and businesses communicate with customers.
For marketers, these changes mean more direct interaction with customers and potential customers. By speaking and listening directly with the customer marketers are able to reduce the expense for public relations and advertising. Of course, these developments are worrying some in the pr and advertising industries, as well as the news media.
Many things about marketing communication won’t change, of course: you still need to have something to say. And the best way to apply all these technologies is still within a business niche. With that said, here are some of the other ways communication is changing:
1. Podcasting is the hottest idea on the internet. Starting in 2004, people began downloading homebrewed radio shows to their iPods. So instead of “broadcasts” they’re “podcasts”....
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