When you subscribe to a pre-paid legal service, you are likely to deal with an attorney and a number of other individuals and organisations who are involved in one way or another with the service. Its important to understand the role of each participating party in a legal service plan, particularly when youre unhappy with the service or when fee disputes or any other litigation with your provider arises.
So, who is involved in your pre-paid legal arrangement?
Your Lawyer
You get to choose your attorney from a pool of attorneys in the network. Your lawyer is your point of contact for any phone advice or office consultation. He is the one who furnishes other legal services specified in your written agreement with your provider: he drafts your will, reviews simple contracts for you, writes letters on your behalf and makes phone calls to adverse third parties. If you are unsatisfied with the quality of work you are getting from your current attorney in the network then you have the choice of choosing alternate attorneys. You can also make a complaint to your providers in-house charge of complaints.
If you benefit from legal services under a group plan...
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