A lot of companies, even the big and well-known corporations, have been under fire due to the declining state of their customer service. Whether AT&T is included in that list remains to be seen.
What AT&T Says about Customer Service Visit their website and youll be able to read about the companys stand regarding customer service. They are also quick to inform visitors that they have employed agents available to assist your needs but only from Monday till Saturday, 10AM till 8PM.
The AT&T website also lists specific policies and procedures regarding store returns, acceptable modes of payment, taxes, as well as shipping and schedule. None of these, however, fully explain what kind of treatment you can expect from the company.
What People Have to Say about AT&T and Its Customer Service Unfortunately, there seems to be a disparity between what the company and its client deem as outstanding customer support and service.
The Consumers Union reported how FCC records AT&T as the company to have received the largest number of complaints among the top six cell-phone carriers in the country. People however must take note that part of...
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