The company newsletter hit Ruth Kenyon’s desk and there was her picture on the front page under the heading “Employee of the Month”. A simple paragraph of text explained that she had single-handedly reduced the debtor days from 39 to 32 in a period of 6 weeks. If others...
As the Baby Boomer generation exits the workforce steadily over the next 10 years, sourcing new candidates will become a tenuous task. Companies that understand the impending scarcity of candidates and can retool their process will have a marked advantage in acquiring talent.
One key to...
Retail Sales Coaching should be designed to work on behalf of each individual Salesperson who wants to succeed for them, while being part of an environment that nurtures and speeds their growth.
Retail Sales Training is for each person who cared to show up today to express themselves in a...
Retail Performance Best Practise Now In Reach Of Single Store Operators
In recent years, with the aid of sophisticated information technologies, multi-store retailers have developed a science out of Retail Performance Best Practices by putting into play real-time systems for recording and...
Retail Management Identifying Each Salespersons Lowest KPI Can Boost Sales By 30%
Stick with me here for minute its not hard math.
There are five retail KPIs worth tracking at the individual Salesperson level: Sales per hour; items per sale; average sale; conversion rate; wage to...
Retail Executive Dashboard Does Not Serve Front Line Sales Managers
Retail Dashboards are pictures of spreadsheets used by executive managers to visually identify around five key performance indicators. Dashboards have gauges, like the speedometer in a car, and graphs and colour, to draw...
In today’s increasingly competitive hospitality industry, owners and managers are constantly seeking the answer to an important question- How do you recruit, retain, and motivate staff who are responsible for creating a “magical” experience which exceeds your guest’s...
The hospitality business is like show business.
When you are casting, it is important to place people in suitable roles. The costs involved with hiring an individual should be a strong deterrent to rushing into decisions you may regret in 1 weeks time. Remember, once the casting decision...
Restaurant Scheduling For Success- From E-Book “How To Improve Dining Room Service”
This Tip will Help Maintain the Staff Schedule Keeping the Dining Room Service Staff Tight and Content which is Essential for Pleasing Paying Guests.
Staff scheduling is closely tied to...
As companies attempt to retrofit floor spaces and walls, carpeting and vinyl tile are often removed or repositioned. These renovations usually end up exposing large areas of adhesives, underlayments, and sprawling holes from anchors, studding, and equipment. Now there is a solution with step by...
Enterprises have a large sums invested in the capital that is utilized in performance, to achieve objectives. Most enterprises dont even know the extent of what this capital is. There is no manageable organization of enterprise performance capital. People talk of intangible assets like there is...
To most employers, Workers Compensation insurance is a necessary evil. Not only a statutory requirement, it ensures that employees injured in the course of their work are taken care of. It can, however, be very costly, particularly for larger companies where the premium is based, in part, on...