The catch phrase of the 1990s, Customer relationship management, was an instant darling of large and medium business houses, which in theory promised to develop and manage a happy and cordial relationship with customers. Now a decade and more into customer relationship management, organizations...
Customer Advisory Boards are a great source of information about your market and your business. Their advice is more valuable than any management consultant’s. They provide real world counsel on what you are doing right, what you are doing wrong, and most important -how to stay...
Ralph Waldo Emerson, the American philosopher said “The primary wisdom is intuition.” It is not just a theory, it is part of who we are. Without training we can happen upon it occasionally and we usually like the results when we follow our intuition. What would happen if we learned...
The Internet may have opened worlds for businesses and consumers, but it has also created a public relations nightmare for businesses. Forums, opinion Web sites, blogs, and anything that is publishable can smear a company’s name in moments.
Remember, “Yours Is a Very Bad...
One of the greatest challenges in organising team building events is the need to instil creativity in the activities implemented. It is a fact that coming up with fresh ideas yourself is painful and time consuming. Whats more, team building activities have to be aligned with the corporate...
Creating Unique Business Alliances: Six Insights To Help Transform Your Companys Value
Recent news concerning IT industry strategic alliances increasingly trumpet the word unique as in unique alliance or unique partnership. Usually these unique arrangements bring together a marketer...
How many times have you been on, or heard about a team that got frustrated? Or felt like they werent making progress? Or werent completely clear on what they were expected to do? Or didnt feel like they had support from those above them?
If you are like me and most people I know, you...
“The world we’ve made, as a result of the level of thinking we have done thus far, creates problems we cannot solve at the same level of thinking” – Albert Einstein
Runaway success is never based on incremental improvement. I know this is a very bold statement, but...
I wish I had a nickel for every time someone asked me what the difference is between CPAs and non-certified accountants. Essentially, non-certified accountants can simply hang up their shingle and open their doors for business. There are no educational requirements. If they want to prepare...
When you pass the CPA exam you have literally opened the door to a world of opportunities. You are a highly respected finance professional in the United States and internationally, and you are in the upper echelons of financial management.
CPA or certified public accountants are those...
Corporate Team Building generally refers to the selection and motivation of teams for fulfillment of organizational goals. Our society is increasingly becoming a multi-cultural one and you are required to work with different groups of people and expected to get along with them as a team. This is...
If someone just studies a few recent corporate recruitment advertisements, there will be at least one thing he or she will find common in almost all of them. The recruiters are putting much emphasis on hiring a one-team man rather than a one-man team, in the management category at least. ...